Shipping & Handling

All orders take 2-5 business days to process before being shipped out. (During the holiday season it may be extended)

We are not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays.

Shipping Prices (Domestic & International) are calculated at the Checkout Screen
Estimated Delivery Dates are available within 24 hours of issued Tracking Numbers

Orders placed After 12PM eastern time will ship the following business day for Rush and Expedited Orders.

Free Domestic shipping on orders over $75

Please note only qualifying states within the inner 48 states of the continental USA qualify for free shipping. This does not include (Puerto Rico, Alaska, Hawaii, U.S. Virgin Islands)

International Shipping

International shipping is subject to extra shipping charges invoiced. Price and factor change on distance, weight, and qty of items. An invoice will be sent with an updated total if the shipping is greater than quoted.

Expedited Shipping

Orders take 1-2 business days to process before shipment. Expedited shipping is available for domestic orders and prices vary by quantity of items in the cart. Expedited orders take 3-5 business days to deliver once shipped.

Rush Delivery

Orders take 1-2 business days to process before shipment.

Rush delivery is available for domestic orders and prices vary by quantity of items in the cart. Rush orders take 1-3 business days to deliver once shipped (within the immediate 48 states). Anything outside of the 48 states can take an additional 1-3 business days once shipped.

P.O. Boxes are NOT delivered within 1 business day (UPS & USPS gives a 1-3 business day delivery estimate for orders placed with P.O. Box addresses)

Rush Packages

Orders placed on Friday for Rush Shipping are not guaranteed for Saturday Delivery (Customers must contact us to pay for additional Saturday Delivery). Rush orders placed on Saturday will be shipped out the following business day. It is the customers responsibility to be available for the package, should USPS, UPS, or FedEx feel the package is unsafe to leave at the delivery location your package may be delayed.

If you do not receive your parcel between 14 to 21 days, please let us know immediately so that we can raise an investigation, Unfortunately We are unable to investigate before 14 days due to the policies defined by the shippers. For overseas orders, you may have to pay a custom duty; this depends upon the law of your country. Please note that we cannot be held responsible for items delayed in the postal system as this is beyond our control.

Pre-orders:

Items that are on pre-order will take approximately 2-4 weeks. We aim to get your item out to you as soon as possible!

TAXES AND DUTIES

All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.

Refused Packages

All Refused Packages are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS

Undeliverable Packages

All Undeliverable packages that are not reshipped (After the customer pays for reshipment) are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS

Delivered Packages

All packages marked as delivered by USPS, FedEx, or UPS are at the liability of the customer. Customers must be present or make accommodations when packages are being delivered. We are not responsible for any lost packages once the item (in the tracking) has been marked as delivered.

WHEN WILL YOU BE RESTOCKING?

The best way to find out about any Ms. Anonymous Co. updates including restock dates, is to join our mailing list. This gives you early updates , discount codes and more. You can sign up easily by scrolling to the bottom of any page on our website.